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Videos

  • [HOW TO] Understanding Access Levels in Ratecard

    Access levels

    Access levels

    In this video we'll explain how access levels - user, manager, and admin - work.

  • Add a widget to your website

    Add a widget to your website

    In this video we'll explain how to add a widget to your website.

  • Analyse and find trends

    Analyse and find trends

    In this video we'll explain how to analyse and find trends via reports and stats.

  • Archive your feedback

    Archive your feedback

    In this video, we'll explain how to archive your feedback.

  • How to create a campaign within Ratecard

    Create campaign

    Create campaign

    In this video we'll explain how to set up a campaign, e.g. from a survey template.

  • Create form

    Create form

    In this video we'll explain how to set up a form with questions to ask.

  • Create group

    Create group

    In this video we'll explain how to create a group to add your contacts to.

  • How to delete a report via Ratecard

    Delete report

    Delete report

    In this video we'll explain how to delete one or more of your reports.

  • Find your feedback link and ID

    Find your feedback link and ID

    In this video, we'll explain how to find and copy your feedback item's link and ID.

  • Find your message link and ID

    Find your message link and ID

    In this video, we'll explain how to find and copy your message's link and ID.

  • FAQ: How to get an answer to your question

    Get your question answered

    Get your question answered

    In this video, we'll explain how to find an answer to your question about using our application.

  • Importing Contacts | Ratecard

    Importing Contacts

    Importing Contacts

    In this video we'll explain how to import a spreadsheet with contacts.

  • [HOW TO] Invite Your Colleagues to Ratecard 👥

    Invite users

    Invite users

    In this video we'll explain how to grant your colleagues access and notify them.

  • Managing your online reputation

    Managing your online reputation

    In this video we'll explain how to feature and hide reviews to manage your reputation.

  • Publish company profile

    Publish company profile

    In this video we'll explain how to publish your company profile.

  • [HOWTO] Sentiment and Engagement Indicators Explained

    Sentiment and engagement scores explained

    Sentiment and engagement scores explained

    In this video we'll explain what the sentiment and engagement indicators mean.

  • [HOWTO] Edit the fallback value for a campaign's sender

    Set the fallback value for campaign's sender

    Set the fallback value for campaign's sender

    In this video we'll explain how you change the fallback value for a campaign's sender.

  • View messages in outbox

    View messages in outbox

    In this video we'll explain how to check your outgoing messages.

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