Prebuilt by Ratecard
Reports & dashboards
Need an in-depth analysis of your feedback? No worries. We automatically generate your survey analysis so you can analyze your aggregated and individual responses per question answered.
- Company Dashboard
How do you perform? And who's acing it within your company? Present the outcome of your experience programs in real-time with our prebuilt Company Dashboard.
- Company Profile
How do people review your company? Present your company and manage your reputation with our prebuilt Company Profile, built to help you grow your business.
Compare two entities - e.g. users, teams, offices, or touchpoints - with our prebuilt Comparison report. This way, you can compare engagement, sentiment, quality, and much more.
Customer Satisfaction (CSAT)
- Customer Satisfaction (CSAT)
How do your candidates and/or customers rate your company? Present the outcome of your Candidate or Customer Satisfaction (CSAT) research in real-time with our prebuilt CSAT Dashboard.
This prebuilt report helps you to visualize, measure and improve your candidate, customer, or employee journey and its touchpoints so you can compare engagement, sentiment, quality, and much more.
Set up leaderboards of contacts, users, smart fields, or teams, so you can compare their CSAT, NPS, conversion, and more. This leaderboard shows lists with users.
Create a map with markers or a heatmap of feedback you’ve collected. We use IP addresses to set up this map. Let's rule the world by improving every day.
This prebuilt report lets you set up a matrix to compare users or teams based on CSAT, NPS, and/or the number of feedback collected and messages sent.
Micro-analysis per contact
- Micro-analysis per contact
Get a unified overview of your contact's engagement, sentiment, and timeline of interaction: messages sent, opens, clicks, and feedback collected - combined in one view.
Net Promoter Score (NPS)
- Net Promoter Score (NPS)
Would your customers recommend your company to their friends and colleagues? Present the outcome of your Net Promoter Score (NPS) research in real-time with our prebuilt NPS Dashboard.
- Word Cloud
This prebuilt report helps you to visualize everything your respondents said about you combined with sentiment in a word cloud you can customize.
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- events captured
- messages sent
- response rate