Feedback on autopilot
Take your company to the next level with the world's most powerful feedback solution. Fully on autopilot via your favorite apps & tools.
We help you to close your experience gap
More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard.
Set up and map your journeys
Map your journeys within Ratecard in order to automate closing your feedback loops. For each touch point within your process. So you can improve your experience every day.
Connect to touch points within your journeys
- We'll automatically capture data from the ATS, CRM or ERP you are using to administer your journey, for each touch point
Measure and improve each touch point to grow
- Don't stop at knowing what happens, but know why it happens and improve each touch point to grow your business
Ask the right questions so you can learn
Ask the right questions within each touch point of your journey, so you can learn how to improve your experience and know what makes your stakeholders tick.
Our metrics: CSAT, CES and NPS
- Measure your Customer Satisfaction (CSAT), Customer Effort Score (CES), and Net Promoter Score (NPS) in order to learn how to improve
100+ proven templates for each touch point
- Make use of our expertise and proven survey templates in helping you to measure and improve your experience
Ready to dive in?Start your free trial today.
Take your company to the next level with the world's most powerful feedback solution. On autopilot via all your systems.
Trusted worldwide by companies in 50+ countries
Our solutions are used to improve every day, and help companies to achieve great results
- Events Captured
- Messages Sent
- Response Rate
What do our customers say?
We use our own solution to collect real-time customer feedback, of course. Hereunder you'll find what our customers have to say about our product, solutions and integrations: