Feedback on autopilot for staffing & recruitment
Take your corporate's recruitment team or staffing agency to the next level with the world's most powerful experience management solution. Fully on autopilot.
Improve your candidate & hiring manager experience just like these amazing brands
Verified by Ratecard
24+ proven survey templates
Ask the right questions within each touch point of your candidate or hiring manager journey, so you can learn how to improve your experience. Make use of our survey templates with sample CES, CSAT and NPS questions written by experts, or take a test flight yourself.
- Tags
- Candidate
Application / Registration
- Application / Registration
How did you experience the online application process? This proven survey template probes into areas like the website, job description, and response time.
- Tags
- Candidate
Intake
- Intake
How did you find your intake (video)call experience with us? Use this survey template to collect feedback on the candidate intake process.
- Tags
- Candidate
Job Interview
- Job Interview
How did you experience your recent job interview with/via us? Use this survey template to gather feedback on the interview process and make necessary improvements.
- Tags
- Candidate
Rejection
- Rejection
How did the decision make you feel? Utilise this survey template to gather feedback on the rejection process and find ways to enhance the experience.
- Tags
- Candidate
Withdrawal
- Withdrawal
Why did you decide to withdraw? Use this survey template to understand the reasons behind withdrawals and gather insights to improve the experience in the future.
- Tags
- CandidateHiring Manager
Contract
- Contract
How did you perceive the contract process? Was it clear and efficient? Collect feedback on the contracting process using this survey template.
- Tags
- Candidate
Post Placement
- Post Placement
Congratulations on your new role! How did you find the recruitment process? Use this survey template to collect feedback before the candidate officially starts.
- Tags
- Hiring Manager
Hired
- Hired
Cheers! We've found a new match. Seek reviews through platforms like Glassdoor or Google and understand the experiences of clients who have hired someone.
- Tags
- Candidate
Onboarding
- Onboarding
How's your new job going so far? Use this survey template to check in on candidates' early experiences and gather feedback for improvements.
- Tags
- Hiring Manager
Quality of Hire
- Quality of Hire
How do you evaluate the hiring process and the quality of the role you've been offered? Use this survey template to gather insights on the quality of recruitment.
- Tags
- Candidate
Payment
- Payment
How did you find your payment experience? Use this survey template to gather feedback on the payment process and highlight areas of improvement.
- Tags
- Candidate
Assignment Evaluation
- Assignment Evaluation
How did you find your recent assignment with us? Gather insights and improve future collaborations with this survey template.
- Tags
- CandidateHiring Manager
Call or Meeting
- Call or Meeting
How did you experience our recent call or meeting? Gather feedback on communication and efficiency using this survey template.
- Tags
- CandidateHiring Manager
Net Promoter Score (NPS)
- Net Promoter Score (NPS)
How likely are you to recommend us to others? Dive into your NPS score and the reasons behind it with this survey template.
- Tags
- CandidateHiring Manager
Support Ticket
- Support Ticket
Were you satisfied with how your support ticket was handled? Delve into the customer service experience with this survey template and uncover areas of enhancement.
We help you to close your experience gap
More than 80% of companies think they deliver a superior experience, while only 8% of their stakeholders agree. Take control over this experience gap and improve your journeys by collecting feedback on autopilot via Ratecard.
Ask the right questions
Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more.
Prefill data for optimal conversion
- We love to help you maximise your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible.
Use logic to route respondents
- Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. No time to waste.
Custom thank you pages
- Negative respondents provide valuable feedback, so we thank them. But we don't ask them for a review, of course.
Via the right channel
Collect feedback via all channels you're communicating with your stakeholders: email, text, and QR, for example.
Personalised emails for high response
- Email is - still - one of the best converting communication channels out there. We help you get the most out of this channel. You can choose from many proven email templates including personalised email signature that's dynamically filled with your users' info.
Everyone opens your branded SMS
- Don't hesitate to make use of SMS as it's opened almost always, and can be a huge enabler for your communication team.
Measure the offline world with QR
- Our QR generator lets you distribute surveys in the offline world, one of the most important channels for many businesses like yours.
At the right time
Ask for feedback or a review on autopilot right after something happened within your favorite apps and tools, e.g. whenever a meeting is scheduled.
Capture owner data and use it for personalisation
- The organiser of the meeting or the owner of the contact can be set as the sender of your messages. This way, messages feel human and high response rates are ensured. And owner data can be used for analysing.
Add experience data & filters to your app
- We can automatically update custom fields within your favorite app, making sure your native data in your app is up-to-date with the latest experience data. And it can be used for filtering and searching as well.
Embedded charts, dashboards & tabs
- We support embedded charts, dashboards and tabs for contact profiles within your app, so a unified experience is guaranteed for your users.
Survey builder
Build your survey, add paths with logic and measure CES, CSAT or NPS
Channels
Distribute your survey via personalized messages and track everything
Triggers & actions
Automatically capture events from your apps & tools to trigger surveys and more
Inbox
Take action by assigning, replying to, noting, and closing your feedback loop
Reports & alerts
Set up alerts for the right people and build reports so you know how to grow
Widgets & reviews
Publish reviews on your company page and add a review widget to your website
Ready to dive in?Get your demo today.
Trusted by 100+ customers all over the world
Our solutions are used to improve every day, and help companies to achieve great results
- events captured
- 4.2M+
- messages sent
- 1.1M+
- response rate
- 34.1%
Our reviews
What do our customers say?
We use our own solution to collect real-time customer feedback, of course. Hereunder you'll find what our customers have to say about our product, solutions and integrations:
Improve your experience on autopilot via our in-depth integrations
Take your company to the next level with the world's most powerful feedback solution. Fully on autopilot via all your apps & tools.
