Seamlessly collect input for quality management & certification

Collect input that's required for your quality management programme and certification like ISO 9001 with the world's most powerful feedback solution. Fully on autopilot.

Get a demo

Plans & Pricing

Manage and improve your quality just like these amazing brands

We help you to manage your quality in a new way

Companies that want to demonstrate that they're committed to a continuous focus on quality often use certifications like ISO 9001 to manage quality of their processes. In order to be compliant with these certifications, active quality management is needed. We help you to automate collecting feedback via your processes, so you don't have to manually survey your stakeholders every quarter or (half) year.

Survey builder

Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more.

Prefill data for optimal conversion: We love to help you maximise your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible.
Use logic to route respondents: Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. No time to waste.
Custom thank you pages: Negative respondents provide valuable feedback, so we thank them. But we don't ask them for a review, of course.

Triggers & actions

Ask for feedback or a review on autopilot right after something happened within your favorite apps and tools, e.g. whenever a meeting is scheduled.

Capture owner data and use it for personalisation: The organiser of the meeting or the owner of the contact can be set as the sender of your messages. This way, messages feel human and high response rates are ensured. And owner data can be used for analysing.
Add experience data & filters to your app: We can automatically update custom fields within your favorite app, making sure your native data in your app is up-to-date with the latest experience data. And it can be used for filtering and searching as well.
Embedded charts, dashboards & tabs: We support embedded charts, dashboards and tabs for contact profiles within your app, so a unified experience is guaranteed for your users.

Triggers & actions via 1,000+ apps with Ratecard

Reports & alerts

Make sure you and your stakeholders are always up-to-date and can act as fast as possible thanks to valuable and real-time insights.

Feedback alerts & confirmations: Make sure you and your respondent get a notification whenever feedback is left. Set up alerts for other stakeholders, too.
Customisable dashboards & reports: Aggregate, filter and analyse data you've collected in real-time dashboards and reports that you can share with anyone. We provide you with CSAT, NPS, comparison, journey, and many more out-of-the-box dashboards and reports right away. You can also export any report.
Data visualisation for valuable insights: We provide you with extensive filtering, customisation, and visualisation: plot your feedback on a map, providing you a bird's eye view of your business. Rank almost all data types via our leaderboard report to compare candidates, users, teams, branches, offices, and countries.

Our reviews

What do our customers say?

We use our own solution to collect real-time customer feedback, of course. Hereunder you'll find what our customers have to say about our quality management & certification solution: