Would your customers recommend your company to their friends and colleagues? Present the outcome of your Net Promoter Score (NPS) research in real-time with our prebruilt NPS Dashboard.
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Get valuable insights via this real-time report
Aggregate, map and analyze your feedback collected on autopilot with our prebuilt NPS Dashboard. Isn't this report what you were looking for? Check out our report templates with many more options, or build your own report within minutes. We hope you like it!
Our survey builder lets you create your questionnaire within minutes. We provide you with 20+ question types you can use with one click: CES, CSAT, NPS (standard/EU), and many more.
Prefill data for optimal conversion
- We love to help you maximise your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible.
Use logic to route respondents
- Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. No time to waste.
Custom thank you pages
- Negative respondents provide valuable feedback, so we thank them. But we don't ask them for a review, of course.
Collect feedback via all channels you're communicating with your stakeholders: email, text, and QR, for example.
Personalised emails for high response
- Email is - still - one of the best converting communication channels out there. We help you get the most out of this channel. You can choose from many proven email templates including personalised email signature that's dynamically filled with your users' info.
Everyone opens your branded SMS
- Don't hesitate to make use of SMS as it's opened almost always, and can be a huge enabler for your communication team.
Measure the offline world with QR
- Our QR generator lets you distribute surveys in the offline world, one of the most important channels for many businesses like yours.
Triggers & actions
Ask for feedback or a review on autopilot right after something happened within your favorite apps and tools, e.g. whenever a meeting is scheduled.
Capture owner data and use it for personalisation
- The organiser of the meeting or the owner of the contact can be set as the sender of your messages. This way, messages feel human and high response rates are ensured. And owner data can be used for analysing.
Add experience data & filters to your app
- We can automatically update custom fields within your favorite app, making sure your native data in your app is up-to-date with the latest experience data. And it can be used for filtering and searching as well.
Embedded charts, dashboards & tabs
- We support embedded charts, dashboards and tabs for contact profiles within your app, so a unified experience is guaranteed for your users.
Build your survey, add paths with logic and measure CES, CSAT or NPS
Distribute your survey via personalized messages and track everything
Triggers & actions
Automatically capture events from your apps & tools to trigger surveys and more
Take action by assigning, replying to, noting, and closing your feedback loop
Reports & alerts
Set up alerts for the right people and build reports so you know how to grow
Widgets & reviews
Publish reviews on your company page and add a review widget to your website
Improve your experience on autopilot via our 1,000+ integrations
Take your company to the next level with the world's most powerful feedback solution. Fully on autopilot via all your apps & tools.
What do our users say about this?
We use our own solution to collect real-time customer feedback, of course. Hereunder you'll find what our customers have to say about us: