Trusted worldwide by companies in 50+ countries
- events captured
- messages sent
- response rate
Prefill data for optimal conversion
- We love to help you maximise your response rate. Use hidden fields and prefill these fields with data from your message's verified source to save time and create the best insights possible.
Use logic to route respondents
- Let your respondents skip a question - or two - to route them to the exact questions you'd like them to answer. No time to waste.
Custom thank you pages
- Negative respondents provide valuable feedback, so we thank them. But we don't ask them for a review, of course.
Personalised emails for high response
- Email is - still - one of the best converting communication channels out there. We help you get the most out of this channel. You can choose from many proven email templates including personalised email signature that's dynamically filled with your users' info.
Everyone opens your branded SMS
- Don't hesitate to make use of SMS as it's opened almost always, and can be a huge enabler for your communication team.
Measure the offline world with QR
- Our QR generator lets you distribute surveys in the offline world, one of the most important channels for many businesses like yours.
Triggers & actions
Capture owner data and use it for personalisation
- The organiser of the meeting or the owner of the contact can be set as the sender of your messages. This way, messages feel human and high response rates are ensured. And owner data can be used for analysing.
Add experience data & filters to your app
- We can automatically update custom fields within your favorite app, making sure your native data in your app is up-to-date with the latest experience data. And it can be used for filtering and searching as well.
Embedded charts, dashboards & tabs
- We support embedded charts, dashboards and tabs for contact profiles within your app, so a unified experience is guaranteed for your users.
Enrich feedback with tags automatically
- Your feedback is automatically tagged with its source, event type, and sentiment to help you save valuable time.
Filter your inbox for optimal performance
- You can filter feedback per user or team, open or closed feedback, and assignee to help you work as effectively as possible.
Act on feedback and close the loop
- Make sure feedback is heard by your colleague(s) and let them process feedback personally. Let your stakeholders know you're taking feedback seriously by replying to it and ultimately closing the feedback loop.
Reports & alerts
Feedback alerts & confirmations
- Make sure you and your respondent get a notification whenever feedback is left. Set up alerts for other stakeholders, too.
Customisable dashboards & reports
- Aggregate, filter and analyse data you've collected in real-time dashboards and reports that you can share with anyone. We provide you with CSAT, NPS, comparison, journey, and many more out-of-the-box dashboards and reports right away. You can also export any report.
Data visualisation for valuable insights
- We provide you with extensive filtering, customisation, and visualisation: plot your feedback on a map, providing you a bird's eye view of your business. Rank almost all data types via our leaderboard report to compare candidates, users, teams, branches, offices, and countries.
Widgets & reviews
Pre-built widgets you can customise
- Copy/paste our pre-built widgets, and you're done! Customise colors, show, hide or anonymise respondents' names, customise your widget's URL and decide what reviews you'd like to show with filters.
API & webhooks for next-level integrations
- Need something we don't currently offer in our pre-built widgets? Build anything you like with our extensive API & webhooks.
Increase ranking via search & socials
- Expensive to grow your business via search and socials? Not if you do it organically. Use rich snippets and native reviews as a recipe for great success and business growth at almost no costs.
What do our customers say?